Privacy Policy
Last updated: September 23, 2026
Sunset Custom Blinds & Spas (“Sunset Spas,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, request information, or purchase products from us.
Information We Collect
We may collect personal information that you provide to us, including:
- Your name
- Billing and shipping addresses
- Email address
- Telephone number
- Order and purchase information
- Product inquiries and service requests
- Marketing preferences
- Information submitted through website forms
- Financing application information, when applicable
When you visit our website, certain technical information may also be collected automatically, including your IP address, browser type, device information, pages viewed, referring website, and interactions with our website.
How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Arrange delivery, pickup, installation, or service
- Respond to questions and product inquiries
- Provide quotes and product recommendations
- Process payments and prevent fraudulent transactions
- Assist with financing requests
- Send order, delivery, and service updates
- Improve our website, products, and customer experience
- Send promotional emails when you have provided consent
- Meet our legal, tax, accounting, and regulatory obligations
Payments
Payments made through our website are processed by Shopify Payments or another authorized third-party payment provider. Sunset Spas does not directly store complete credit card numbers.
Payment providers collect and process your payment information according to their own privacy policies and security practices.
Financing
If you apply for financing, you may be directed to a third-party financing provider. Information submitted as part of a financing application is collected and processed by that provider according to its own terms and privacy policy.
Sunset Spas may receive limited information about the status of your application but does not normally receive or store your complete financial application details.
Shopify
Our online store is hosted by Shopify. Shopify provides the e-commerce platform that allows us to display and sell our products and services.
Shopify may collect and process personal information to operate the store, process transactions, prevent fraud, and provide its services. For more information, please review Shopify’s Consumer Privacy Policy.
Cookies and Analytics
Our website may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember your preferences
- Understand how visitors use the website
- Measure website and advertising performance
- Improve our products and services
- Display relevant advertising
You can control or disable cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.
We may use services such as Google Analytics, Google Ads, Meta, or similar platforms. These providers may use cookies or related technologies to collect information about website activity.
Marketing Communications
If you subscribe to our mailing list or agree to receive promotional communications, we may send you information about products, services, promotions, or special offers.
You can unsubscribe at any time by selecting the unsubscribe link in an email or contacting us directly. You may still receive non-promotional communications relating to orders, deliveries, warranties, or service requests.
How We Share Information
We may share personal information with trusted service providers when necessary to operate our business, including:
- Shopify and website service providers
- Payment processors
- Delivery and installation providers
- Financing companies
- Marketing and analytics providers
- Accounting, legal, and professional advisers
- Government or regulatory authorities when required by law
We do not sell or rent your personal information.
Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business and warranty records, resolve disputes, and meet legal, tax, or accounting obligations.
Protecting Your Information
We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
No website or electronic transmission is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Withdraw consent where processing is based on consent
- Request deletion of certain personal information, subject to legal and business recordkeeping requirements
- Ask questions about how your information is collected, used, or disclosed
To make a privacy request, please contact us using the information below. We may need to verify your identity before completing the request.
Children’s Privacy
Our website and products are not directed toward children, and we do not knowingly collect personal information from children without appropriate consent.
External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those websites. We recommend reviewing their privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices, or legal obligations. The latest version will be posted on this page with the updated revision date.
Contact Us
If you have questions about this Privacy Policy or would like to make a privacy request, please contact:
Sunset Custom Blinds & Spas
Nelson, British Columbia, Canada
Email: hello@sunsetspas.ca
Mailing address: 2-1155 Insight Drive, Nelson, BC